/*  */html {
  font-size: 100%;
  overflow-y: scroll;
  -webkit-text-size-adjust: 100%;
  -ms-text-size-adjust: 100%;
}
body {
  margin: 0;
  font-size: 14px;
  line-height: 1.231;
  padding: 0;
  display: block;
  justify-content: center;
  height: 100vh;
}
body,
input,
select,
textarea {
  font-family: "Helvetica Neue", sans-serif;
  color: #000;
}
b,
strong {
  font-weight: bold;
  /*display: none !important;*/
}
blockquote {
  margin: 1em 40px;
}
hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #ccc;
  margin: 1em 0;
  padding: 0;
}
small {
  font-size: 85%;
}
ul,
ol {
  margin: 1em 0;
  padding: 0 0 0 30px;
}
img {
  border: 0;
  vertical-align: middle;
}
form {
  margin: 0;
}
fieldset {
  border: 0;
  margin: 0;
  padding: 0;
}
label {
  cursor: pointer;
}
input,
select,
textarea {
  font-size: 100%;
  margin: 0;
  vertical-align: baseline;
  vertical-align: middle;
}
input {
  line-height: normal;
  overflow: visible;
}
table input {
  overflow: auto;
}
input[type="button"],
input[type="reset"],
input[type="submit"] {
  cursor: pointer;
  -webkit-appearance: button;
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
}

textarea {
  overflow: auto;
  vertical-align: top;
  resize: vertical;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
th,
td {
  vertical-align: top;
}
th {
  text-align: left;
  font-weight: normal;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
  margin: 0;
  padding: 0;
}
/* Typography */
a, .link {
  color: #0072bc;l(27, 100%, 37%);
  text-decoration: none;
  display: inline;
  /* margin-bottom: 1px; */
}
a:hover, .link:hover {
    /* border-bottom: 1px dotted #0072bc; */
    margin-bottom: 0;
    cursor: pointer;
}
h1 {
  color: #00AEEF;
  font-weight: normal;
  font-size: 20px;
}
h3 {
  font-size: 16px;
}
h2, .subject {
  font-size: 16px;
  color: black;
}
/* Helpers */
.centered {
  text-align: center;
}
.clear {
  clear: both;
  height: 1px;
  display: none;
}
.hidden {
  display: none;
}
.faded {
  color: #666;
}
/* Pagination */
#pagination {
  border: 0;
  margin: 0 0 40px 0;
  padding: 0;
}
#pagination li {
  border: 0;
  margin: 0;
  padding: 0;
  font-size: 11px;
  list-style: none;
  display: inline;
}
#pagination li a {
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
#pagination li a:hover {
  color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
  color: #666;
  display: block;
  float: left;
  font-weight: bold;
  padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
  font-weight: bold;
}
#pagination .active {
  color: #000;
  font-weight: bold;
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #0a0;
  background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0;
}
#msg_warning, .warning-banner {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #f26522;
  background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}
#msg_error {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #a00;
  background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0;
}
#msg_info { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
.warning {
  background: #ffc;
  font-style: italic;
}
.warning strong {
  text-transform: uppercase;
  color: #a00;
  font-style: normal;
}
.error {
  color: #f00;
  /* margin-left: 20px; */
}
.error input {
  border: 1px solid #f00;
}
.button,
.button:visited {
  background: #222;
  border: none;
  display: inline-block;
  font-size: 16px;
  padding: 10px 24px !important;
  max-width: 220px;
  height: 20px;
  line-height: 20px;
  text-align: center;
  color: #fff;
  text-decoration: none;
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  /* box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25); */
  border-bottom: 1px solid rgba(0, 0, 0, 0.25);
  position: relative;
  cursor: pointer;
  font-family: helvetica, arial, sans-serif;
  font-weight: 500;
}
.button:hover {
  background-color: #111;
  color: #fff;
}
.button:active {
  top: 1px;
  box-shadow: none;
  -moz-box-shadow: none;
  -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
  background-color: #081B2E;
  border-radius: 80px;
  border:2px solid #081B2E;
  height: 20px;
  top: 0;

}
.button:hover{
  box-shadow: var(--tw-ring-offset-shadow, 0 0 #0000), var(--tw-ring-shadow, 0 0 #0000), var(--tw-shadow);
}
/* .green.button:hover {
  background-color: rgb(60,82,194);
} */
.blue.button,
.blue.button:visited {
  background-color: transparent;
  border-radius: 80px;
  border: 2px solid black;
  color: black;
  height: 20px; 
  top: 0;
}
/* .blue.button:hover {
  background-color: #0299d2;
} */
body {
  /*background: url('../images/page_bg.png') top left repeat-x #c8c8c8;*/
}
#container {
  background: #fff;
  width: 840px;
  margin: 0 auto;
  /* box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5); */
  width: 100%;
  /* background-color: #59798114; */
}
#header {
  position: relative;
  height: 52px;
  padding: 15px 20px;
margin: 0  0px 10px 0px;
}
#logo {
    height: 100%;
}
#header #logo img {
  max-height: 65px;
  max-width: 380px;
  width: auto;
  height: auto;
  vertical-align: middle;
}
.valign-helper {
    height: 100%;
    display: inline-block;
    vertical-align: middle;
}
#header p {
  width: auto;
  margin: 0;
  padding: 10px 0 0;
  font-weight: 600;
}
#nav {
  /* margin: 0 20px;
  padding: 2px 10px; */
  padding: 20px;
  height: 20px;
  /* background: url('../images/nav_bg.png') top left repeat-x;
  border-top: 1px solid #aaa; */
  box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -moz-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -webkit-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  white-space: nowrap;
  background-color : #081B2E; 
  margin-top: 0;
}
#nav li {
  margin: 0;
  padding: 0;
  list-style: none;
  display: inline;
  padding: 10px 10px;
}
#nav li a {
  display: inline-block;
  width: auto;
  height: 20px;
  line-height: 20px;
  text-align: center;
  padding: 0 10px 0 32px;
  margin-left: 10px;
  color: #fff;
  background-position: 0px 50%;
  background-repeat: no-repeat;
  font-size: 18px;
  font-weight: 500; 
}
.rtl #nav li a {
  background-position: right center;
  background-position: calc(100% - 10px) center;
  padding-left: 10px;
  padding-right: 32px;
  margin-right: 10px;
  margin-left: 0;
}
#nav li a.active,
#nav li a:hover {
  /* background-color: #282a35; */
  color: #00AEEF;
}
#nav li a:hover {
  /* background-color: #ededed; */
  color: #00AEEF;

}
#nav li {
  position: relative;
}



#nav li a.home {
  background-image: url('/images/home-support.png');
  background-size: contain;
}
#nav li a.home:hover,#nav li a.home.active{
  background-image: url('/images/home-support-hover.png');

}

#nav li a.kb {
  background-image: url('/images/open-ticket.png');
}
#nav li a.new {
  background-image: url('/images/open-ticket.png');
  background-size: contain;
}
#nav li a.new:hover,#nav li a.new.active{
  background-image: url('/images/open-ticket-hover.png');

}
#nav li a.status {
  background-image: url('/images/tickets.png');
  background-size: contain;
}
#nav li a.status:hover, #nav li a.status.active{
  background-image: url('/images/tickets-hover.png');

}
#nav li a.tickets {
  background-image: url('/images/tickets.png');
  background-size: contain;
}
#nav li a.tickets:hover, #nav li a.tickets.active{
  background-image: url('/images/tickets-hover.png');

}
#content {
  padding: 0;
  margin: -15px 0px 0 0;
  height: auto !important;
  /* height: 350px; */
   min-height: 712px;
  display: flex;
  flex-direction: column;
  align-items: center;
  background: #fff;
}
#footer {
  text-align: center;
  font-size: 11px;
  color: #333;
  padding: 15px 0;
  background: #081B2E;
}
#footer a {
  color: #333;
}
#footer p {
  margin: 0;
  color: #fff;
}
#footer #poweredBy {
  display: block;
  width: 126px;
  height: 23px;
  outline: none;
  text-indent: -9999px;
  margin: 0 auto;
  background: url('../images/poweredby.png') top left no-repeat;
  background-size: auto 20px;
}

.main-content {
  width: 100%;
  /*height: 65vh; */
}
#landing_page #new_ticket {
  margin-top: 40px;
  background: url('../images/new_ticket_icon.png') top left no-repeat;
}
#landing_page #new_ticket,
#landing_page #check_status {
  width: 295px;
  padding-left: 75px;
}
#landing_page #check_status {
  margin-top: 40px;
  background: url('../images/check_status_icon.png') top left no-repeat;
}
#landing_page h1, #landing_page h2, #landing_page h3 {
    margin-bottom: 10px;
}
/* Landing page FAQ not yet implemented. */
#faq {
  clear: both;
  margin: 0;
  padding: 5px;
}
#faq ol {
  font-size: 15px;
  margin-left: 0;
  padding-left: 0;
  border-top: 1px solid #ddd;
}
#faq ol li {
  list-style: none;
  margin: 0;
  padding: 0;
  color: #999;
}
#faq ol li a {
  display: block;
  padding: 5px 0;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  border-bottom: 1px solid #ddd;
  line-height: 16px;
  padding-left: 24px;
  background: url('../images/icons/page.png') 0 50% no-repeat;
}
#faq ol li a:hover {
  background-color: #e9f5ff;
}
#faq .article-meta {
  padding: 5px;
  background: #fafafa;
}
#kb {
  margin: 2px 0;
  padding: 5px;
  overflow: hidden;
}
#kb > li {
  padding: 10px;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  background: url(../images/kb_category_bg.png) bottom left repeat-x;
  border-bottom: 1px solid #ddd;
  display: block;
}
#kb > li h4 span {
  color: #666;
}
#kb > li h4 a {
  font-size: 14px;
}
#kb > li > i {
  display: block;
  width: 32px;
  height: 32px;
  float: left;
  margin-right: 6px;
  background: url(../images/kb_large_folder.png) top left no-repeat;
}
.featured-category {
    margin-top: 10px;
    width: 49.7%;
    display: inline-block;
    box-sizing: border-box;
    vertical-align: top;
}
.category-name {
    display: inline-block;
    font-weight: 400;
    font-size: 120%;
}
.featured-category i {
    color: rgba(0,174,239, 0.8);
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    display: inline-block;
    vertical-align: middle;
}
.article-headline {
    margin-left: 34px;
}
.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}
.article-teaser {
    font-size: 90%;
    line-height: 1.5em;
    height: 3em;
    overflow: hidden;
}
.article-title {
    font-weight: 500;
}
.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}
#kb-search {
  padding: 10px 0;
  overflow: hidden;
}
#kb-search div {
  clear: both;
  overflow: hidden;
  padding-top: 5px;
}
#kb-search #query {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
}
#kb-search #cid {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
  position: relative;
  top: 2px;
}
#kb-search #topic-id {
  margin: 0;
  display: inline-block;
  float: left;
  width: 410px;
}
#kb-search #searchSubmit {
  margin: 0;
  display: inline-block;
  float: left;
  position: relative;
  top: 2px;
}
#kb-search #breadcrumbs {
  color: #333;
  margin-bottom: 15px;
}
#kb-search #breadcrumbs #breadcrumbs a {
  color: #555;
}
#ticketForm div.clear,
#clientLogin div.clear {
  clear: both;
  padding: 3px 0;
  overflow: hidden;
}
#ticketForm div label,
#clientLogin div label {
  display: block;
}
#clientLogin div label{
  color: white;
}
label.required, span.required {
  font-weight: bold;
}
#ticketForm div label.required,
#clientLogin div label.required {
  text-align: left;
}
#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  width: auto;
  border: 1px solid #aaa;
  background: #fff;
  display: block;
}
#ticketForm div input[type=file],
#clientLogin div input[type=file] {
  border: 0;
}
#ticketForm div select,
#clientLogin div select {
  display: block;
  float: left;
}
#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
  line-height: 31px;
}
#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
  position: relative;
  top: 6px;
}
#ticketForm > table {
    table-layout: fixed;
}
#ticketForm > table td {
    width: 65px;
    padding: 5px 10px;
}
#ticketForm > table td + td {
    width: auto;
}
#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
  width: 600px;
}
#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
  color: #777;
}
#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
  width: 88px;
  height: 31px;
  background: #000;
  display: block;
  float: left;
  margin-right: 20px 0;
}
#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
  width: auto;
  padding: 0 10px;
}
#ticketForm div.error input,
#clientLogin div.error input {
  border: 1px solid #a00;
}
#ticketForm div.error label,
#clientLogin div.error label {
  color: #a00;
}
#ticketTable th {
  padding-left: 3px;
  font-weight: normal;
  text-align: left;
}
.naz_ri{
  width: 100% !important;
  justify-content: space-between !important;
}
.naz_ri a{
  color: #081B2E;
}
#ticketTable th.required,
#ticketTable td.required {
  font-weight: bold;
  text-align: left;
}
#clientLogin {
    display: flex;
    flex-direction: column;
    align-items: center;
    width: 100%;
  margin-top: 20px;
  padding: 20px 0;
  /* border: 1px solid #ccc;
  border-radius: 5px;
  box-shadow: inset 0 1px 2px rgba(0,0,0,0.3);
  background: url('../images/lock.png?1319655200') 95% 50% no-repeat #f6f6f6; */
}
.rtl #clientLogin {
    background-position: 5% 50%;
}
#clientLogin .instructions {
    display:table-cell;
    padding-left: 7em;
    padding-right:90px;
}
.rtl #clientLogin .instructions {
    padding-left: 0;
    padding-right:0;
    padding-right: 2em;
    padding-left:90px;
}
#clientLogin p {
  clear: both;
}
#clientLogin strong {
  font-size: 11px;
  color: #d00;
  display: block;
}
#clientLogin #email,
#clientLogin #ticketno {
  margin-right: 0;
}
#clientLogin input[type=text],
#clientLogin input[type=password] {
  padding: 0 16px;
  border-radius: 10px;
  margin-bottom: 25px;
}
#clientLogin input[type=submit] {
    padding: 3px 10px;
    border-radius: 4px;
}
#client-login .login-box .btn{
  background-color: white !important;
  color: #000 !important;
}
#reply {
  margin-top: 5px;
  padding: 10px;
  background: #f9f9f9;
  border: 1px solid #ccc;
  width: 56%;
  border-radius: 10px;
}
#reply h2 {
  margin-bottom: 10px;
  padding-bottom: 5px;
  border-bottom: 2px dotted rgba(0,0,0,0.1);
}
#reply > table {
  width: auto;
}
#reply table td {
  vertical-align: top;
}
#reply textarea {
  width: 628px !important;
}
#reply input[type=text],
#reply #response_options textarea {
  border: 1px solid #aaa;
  background: #fff;
}
/* Ticket icons */
.Icon {
  width: auto;
  /* padding-left: 20px; */
  background-position: top left;
  background-repeat: no-repeat;
  color: #006699;
  text-decoration: none;
}
.Icon.Ticket {
  background-image: url('../images/icons/ticket.gif');
}
/* .Icon.webTicket {
  background-image: url('../images/icons/ticket_source_web.gif');
} */
.Icon.emailTicket {
  background-image: url('../images/icons/ticket_source_email.gif');
}
.Icon.phoneTicket {
  background-image: url('../images/icons/ticket_source_phone.gif');
}
.Icon.otherTicket, .Icon.apiTicket  {
  background-image: url('../images/icons/ticket_source_other.gif');
}

.Icon.attachment {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.file {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.refresh {
  background-image: url('../images/icons/refresh.gif');
}
.Icon.thread {
  font-weight: bold;
  font-size: 1em;
  background-image: url('../images/icons/thread.gif?1319556657');
}
#ticketTable {
  border: 1px solid #aaa;
  border-left: none;
  border-bottom: none;
  border-radius: 15px;
  margin-bottom: 8px;
  width: 100% !important;

}
#ticketTable caption {
  padding: 5px;
  text-align: left;
  color: #000;
  /*background: #ddd;
  border: 1px solid #aaa;*/
  border-bottom: none;
  font-weight: 400;
}
#ticketTable th {
  height: 24px;
  line-height: 24px;
  background: #081B2E;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
  padding: 8px 5px;
  font-weight: 700;
}
#ticketTable th a {
  color: #fff;
  font-weight: normal;
}
#ticketTable td {
  padding: 8px 5px;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
}
#ticketTable tr.alt td {
  background: #f9f9f9;
}
i.refresh {
  color: #0a0;
  font-size: 80%;
  vertical-align: middle;
}
.states small {
    font-size: 70%;
}
.active.state {
    font-weight: bold;
}
.search.well {
    padding: 20px 0 10px 0;
    background-color: rgba(0,0,0,0.05);
    margin-bottom: 10px;
    /* margin-top: -15px; */
    padding: 20px 0 10px 0;
    background-color: rgba(0, 0, 0, 0.05);
    margin-bottom: 10px;
    /* margin-top: -15px; */
    width: 100%;
    display: flex;
    flex-direction: row;
    align-items: center;
}
.search.well .flush-left {
  width: 100%;
  display: inline;
  /*flex-direction: row;
  align-items: center;
  justify-content: space-between;*/
  margin: 0 20px;
}
.infoTable {
  background: #F4FAFF;
}
.infoTable th {
  text-align: left;
  padding: 3px 8px;
}
.action-button {
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  -webkit-background-clip: padding-box;
  -moz-background-clip: padding;
  background-clip: padding-box;
  color: #777 !important;
  display: inline-block;
  border: 1px solid #aaa;
  cursor: pointer;
  font-size: 11px;
  overflow: hidden;
  background-color: #dddddd;
  background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
  background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
  padding: 0 5px;
  text-decoration: none;
  line-height:18px;
  margin-left:5px;
}
.action-button span,
.action-button a {
  color: #777 !important;
  display: inline-block;
  float: left;
}
.action-button a {
  color: #777;
  text-decoration: none;
}
table.padded tr > td,
table.padded tr > th {
  height: 20px;
  padding-bottom: 5px;
}

.external-auth + .external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}
.external-auth-box {
    vertical-align: middle;
    border-radius: 4px;
    border: 1px solid #777;
}
.external-auth-icon {
    display: inline-block;
    color: #333;
    width: 30px;
    padding: 5px 10px;
    border-right: 1px solid #ddd;
}
.external-auth-name {
    color: #333;
    width: 100px;
    padding: 5px 10px;
    line-height:30px;
    font-size: 11pt;
}
img.sign-in-image {
    border: none;
    max-height: 40px;
    max-width: 200px;
    width: auto;
    height: auto;
}
.login-box {
    /* width:50%;
    display:table-cell; */
    /* box-shadow: 12px 0 15px -15px rgba(0,0,0,0.4); */
    /* padding:15px;  */
    width: 100%;
    padding: 20px;
    background-color: #ffffff;
    border-radius: 10px;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
    margin: 10px;
    flex-direction: column;
    overflow: hidden;
    transition: box-shadow 0.3s ease;
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.2);
    position: relative;
}
.bridgie{
  position: absolute;
  right: 0;
  top: 5px;
  width: 70px;
}
.client-login .login-box{
  padding: 20px !important;
}
#client-login .login-box .btn{
  background-color: white;
  color: #000;
}
.rtl .login-box {
    box-shadow: -12px 0 15px -15px rgba(0,0,0,0.4);
}
.flush-right {
    text-align: right;
}
.flush-left {
    text-align: left;
}
.sidebar {
    margin-bottom: 20px;
    margin-left: 0px;
    width: 100%;
}
.rtl .sidebar {
    margin-left: 0;
    margin-right: 20px;
}
.sidebar .content {
    padding: 10px; border: 1px solid #C8DDFA; background: #F7FBFE;
}
.sidebar .content:empty {
    display: none;
}

.sidebar section .header {
    font-weight: bold;
    margin-bottom: 0.3em;
}
.sidebar section + section {
    margin-top: 15px;
}
.search-form {
    padding-top: 12px;
}
.searchbar .search,
.search-form .search {
    display: inline-block;
    width: 400px;
    border-radius: 5px;
    border: 1px solid #ccc;
    padding: 5px 10px;
    box-shadow: inset 0 1px 1px rgba(0,0,0,.075);
}

.searchbar .search {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 10px;
}
.bleed {
    margin: 0 !important;
    padding: 0 !important;
}
.row {
}
.span4 {
    display: inline-block;
    width: 29.5%;
    margin: 0 1%;
    vertical-align: top;
}
.span8 {
    display: inline-block;
    width: 66.0%;
    margin: 0 1%;
    vertical-align: top;
}
.truncate {
    display: inline-block;
    width: auto;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
}
.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}
table.custom-data {
    margin-top: 10px;
}
table.custom-data th {
    width: 25%;
}
table.custom-data th {
    background-color: #F4FAFF;
    padding: 3px 8px;
}
table .headline,
table.custom-data .headline {
    border-bottom: 2px solid #ddd;
    border-bottom: 2px solid rgba(0,0,0,0.15);
    font-weight: bold;
    background-color: white;
}
#ticketInfo h1 {
    padding-bottom: 10px;
    margin-bottom: 5px;
    border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
}
#ticketInfo h1 small {
    font-weight: normal;
}
.thread-entry {
    margin-bottom: 15px;.thread-body
}
.thread-entry.avatar {
    margin-left: 60px;
}
.thread-entry.response.avatar {
    margin-right: 60px;
    margin-left: 0;
}
.thread-entry > .avatar {
    margin-left: -60px;
    display:inline-block;
    width:48px;
    height:auto;
    border-radius: 5px;
}
.thread-entry.response > .avatar {
    margin-left: initial;
    margin-right: -60px;
}
img.avatar {
    border-radius: inherit;
}
.avatar > img.avatar {
    width: 100%;
    height: auto;
}
.thread-entry .header {
    padding: 8px 0.9em;
    border: 1px solid #ccc;
    border-color: rgba(0,0,0,0.2);
    border-radius: 5px 5px 0 0;
}
.thread-entry.avatar .header:before {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 8px solid transparent;
  border-bottom: 8px solid transparent;
  border-left: 8px solid #b0b0b0;
  display: inline-block;
}
.thread-entry.avatar .header:after {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 7px solid transparent;
  border-bottom: 7px solid transparent;
  display: inline-block;
  margin-top: 1px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background:#dddddd;
}
.thread-entry.avatar.response .header:after {
    border-left: 7px solid #dddddd;
    margin-right: 1px;
}

.thread-entry.message .header {
    background:#C3D9FF;
}
.thread-entry.avatar.message .header:before {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 8px solid #CCC;
}
.thread-entry.avatar.message .header:before {
    border-right-color: #9cadcc;
}
.thread-entry.avatar.message .header:after {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 7px solid #c3d9ff;
    margin-left: 1px;
}

.thread-entry .header .title {
    max-width: 500px;
    vertical-align: bottom;
    display: inline-block;
    margin-left: 15px;
}

.thread-entry .thread-body {
    border: 1px solid #ddd;
    border-top: none;
    border-bottom:2px solid #aaa;
    border-radius: 0 0 5px 5px;
}
.thread-body .attachments {
  background-color: #f4faff;
  margin: 0 -0.9em;
  position: relative;
  top: 0.9em;
  padding: 0.3em 0.9em;
  border-top: 1px dotted #ccc;
  border-top-color: rgba(0,0,0,0.2);
  border-radius: 0 0 6px 6px;
}
.thread-body .attachments .filesize {
  margin-left: 0.5em;
}
.thread-body .attachments a,
.thread-body .attachments a:hover {
  text-decoration: none;
}
.thread-body .attachment-info {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
}
.thread-body .attachment-info .filename {
  max-width: 80%;
  max-width: calc(100% - 70px);
}
.label {
  font-size: 11px;
  padding: 1px 4px;
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  font-weight: bold;
  line-height: 14px;
  color: #ffffff;
  vertical-align: baseline;
  white-space: nowrap;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #999999;
}
.label-bare {
  background-color: transparent;
  background-color: rgba(0,0,0,0);
  border: 1px solid #999999;
  color: #999999;
  text-shadow: none;
}
.thread-event {
    padding: 0px 2px 15px;
    margin-left: 60px;
}
.type-icon {
    border-radius: 8px;
    background-color: #f4f4f4;
    padding: 4px 6px;
    margin-right: 5px;
    text-align: center;
    display: inline-block;
    font-size: 1.1em;
    border: 1px solid #eee;
    vertical-align: top;
}
.type-icon.dark {
    border-color: #666;
    background-color: #949494;
}
.thread-event img.avatar {
    vertical-align: middle;
    border-radius: 3px;
    width: auto;
    max-height: 24px;
    margin: -3px 3px 0;
}
.thread-event .description {
    margin-left: -30px;
    padding-top: 6px;
    padding-left: 30px;
    display: inline-block;
    width: 642px;
    width: calc(100% - 95px);
    line-height: 1.4em;
}
.thread-event .type-icon {
  position:relative;
}
.thread-event .type-icon::after {
  content: "";
  border: 16px solid white;
  position: absolute;
  top: -3px;
  bottom: 0;
  left: -3px;
  right: 0;
  z-index: -1;
}
.thread-entry::after {
  content: "";
  border-bottom: 2px solid white;
  display: block;
}
.thread-entry::before {
  content: "";
  display: block;
  border-top: 2px solid white;
}
#ticketThread::before {
  border-left: 2px dotted #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
  position: absolute;
  margin-left: 74px;
  z-index: -1;
  content: "";
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
}
#ticketThread {
  z-index: 0;
  position: relative;
  border-bottom: 2px solid #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
}

.freetext-files {
    padding: 10px;
    margin-top: 10px;
    border: 1px dotted #ddd;
    border-radius: 4px;
    background-color: #f5f5f5;
}
.freetext-files .file {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
    padding-top: 0.2em;
}
.freetext-files .title {
    font-weight: bold;
    margin-bottom: 0.3em;
    font-size: 1.1em;
}
/* #landing_page {
  display: flex;
  flex-direction: column-reverse;
  width:100% !important;
  background-color: #ffffff;
} */
/* #landing_page .thread-body img{
  width: 650px;
} */
.thread-body {
 /* background-color: #ffffff !important; */
 padding: 0px !important;
 /* padding: 5em; */
}
.thread-body figure{
  margin-bottom: 0px !important;
}
.thread-body-head {
  width: 40%;
  margin: 0;
  align-content: center;
}
.thread-body-head h1 {
  font-size: 45px;
  font-weight: 600;
  color: #282A35;
}
.thread-body-image {
  width: 40%;
}
.sidebar .front-page-button{
  display: flex;
  flex-direction: row;
  justify-content: center !important;
}
.sidebar .front-page-button .ticket {
  width: 100%;
  margin: 15px 0;
  /*padding: 15px;*/
  border-radius: 10px;
  /*background-color: white;*/
  /*box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);*/
  display: flex;
  flex-direction: row;
  gap: 20px;
}
.ticket p a {
  padding: 16px;
  border-radius: 10px;
}
#header .pull-right a{
  padding: 10px 8px;
  /* border-radius: 20px; */
  width: auto;
  /* background-color: #081B2E; */
  color: #000;
  font-size: 14px;
  /* font-weight: 600; */
}
#header .flush-right {
  display: flex !important;
  flex-direction: column;
  justify-content: space-between;
  align-items: center;
  margin-top: 5px;
}
#clientLogin div{
  display: flex !important;
  flex-direction: column;
  align-items: center;
  width: 450px;
}
.login-box{
  background: #081B2C;
  
}
.login-title{
  margin: 25px;
  color: #fff;
}
.client-login div{
  /*width: 20% !important;*/ 
}
#clientLogin p {
  padding: 0px 25px;
  border-radius: 20px;
  width: auto;
  color: #fff;
}
#clientLogin .btn{
  color: #000 !important;
  background-color: #fff !important;
  padding: 13px 41px !important;
  border-radius: 20px !important;
  margin-top: -5px;
  font-weight: 900;
  font-size: 16px;
} 
#poweredBy {
  display: none !important;
}
#content > p:first-of-type { 
  display: none;
}

#content> h1 {
  color: #010405 !important;
  font-weight: 600;
  font-size: 25px;
  margin: 20px 10px 10px 10px;
  text-align: center;
  display: flex;
  flex-direction: initial;
  justify-content: space-evenly;
  width: 100%
}
#ticketForm {
  display: flex;
  flex-direction: column;
  align-items: center;
  padding: 10px;
  background: #f2f2f2;
  border-radius: 10px;
}
#ticketForm > table{
  border-radius: 10px !important;
  background-color: white;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1) !important;
  padding: 10px;
  /*display: flex;
  flex-direction: column;*/
  align-items: center;
}
#ticketForm > table tbody{
width:100%
}
#ticketForm > table tbody:first-of-type {
  display: grid;
  padding: 10px;
  font-size: 15px;
  font-weight: 600;
  margin-left: 10px;
}
#ticketForm > table tbody select {
    padding: 10px;
    margin-left: 20px;
    border-radius: 10px;
   /* margin-bottom: 25px; */
    border: 1px solid #808080b5;
    background-color: #fff;
}
#ticketForm > table tbody tr input {
  padding: 10px 10px;
  border-radius: 10px;
  margin: 10px 0 10px 20px;10px  clamp(2rem, 6vw, 6rem) 30px clamp(2rem, 6vw, 6rem);
  border: 1px solid #808080b5;
}

#ticketForm > table tbody tr .redactor-box {
  padding: 10px;
  border-radius: 10px;
  margin-bottom: 25px;
  margin-left: 20px;
  width: 95%;
  border: 1px solid #808080b5;
}
#ticketForm > table tbody tr .filedrop {
  margin-left: 20px;
  width: 95%;
}
#ticketForm > table hr{
  display:none;
}

#ticketForm > table #dynamic-form tr {
  padding: 10px; /* Apply padding to rows */
}

/* #ticketForm > table #dynamic-form tr td div{
  padding: 0 0 0 20px !important;
} */
#ticketForm > table #dynamic-form tr td label {
  padding: 0 0 0 20px !important;
}
#ticketForm > table .form-header {
  padding: 10px 10px 0 10px;
  margin-left: 10px;
}
#ticketForm > table #topicId{
  margin-top: -0.5em;
}
#ticketForm p input {
    padding: 10px 25px;
    border-radius: 20px;
    width: auto;
    color: #fff;
    border: none;
    font-weight: 700 !important;
}
#ticketForm p input[type=submit] {
  background-color: #91bd09;
}
#ticketForm p input[type=reset] {
  background-color: #777;
}
#ticketForm p input[type=button] {
  background-color: #777;
}
.content:has(.search) {
  margin-top: 20px;
  padding:20px !important;
}
.main-content .riya{
  width: 100% !important;
}
.search.well .flush-left #ticketSearchForm input{
  padding: 8px 10px;
  border-radius: 10px;
  margin: 10px 0 25px 20px;
  border: 1px solid #808080b5;
}
.search.well .flush-left #ticketSearchForm input[type=submit]{
  padding: 10px 25px;
  border-radius: 20px;
  width: auto;
  background-color: #fff; 
  color: #081B2E !important;
  font-weight: 600;
  border: 2px solid black;
}
.nowarn {
  /* width: 100%; */
  display: inline;
  /*flex-direction: row;
  align-items: center;
  justify-content: space-between;*/
  /* margin: 10px 0 25px 20px;;  */
  border: 1px solid #808080b5;
  border-radius: 10px !important;
  height: 37px;
}
#content:has(#ticketTable) #content h1 a {
  font-size: 16px !important;
  padding: 6px 16px;
  border-radius: 20px;
  width: auto;
  background-color: #ff6e00;
  color: #fff;
}
#content:has(#ticketTable) #content h1 a i {
  margin-right: 10px;
}

/* need to change */

#content p input[type=submit]{
  border-radius: 20px;
  width: auto;
  background-color: #fff;
  color: #081b2e !important;
  border: 2px solid black;;
  padding: 10px 25px;
  font-weight: 600;
  font-size: 14px;
  /* border-radius: 80px; */Nazil@1205

}
#content p input[type=reset] {
  background-color: #fff !important;
  color: #081b2e;
  padding: 10px 25px;
    border-radius: 20px;
    border: 2px solid black;
    font-weight: 600;
  font-size: 14px;
}
#content p input[type=button] {
  background-color: #fff !important;
  color: #081b2e;
  padding: 10px 25px;
  border-radius: 20px;
  border: 2px solid black;
  font-weight: 600;
  font-size: 14px;
}
#ticketInfo{
  margin-top: 20px
  }
  .infoTable .headline{
   padding: 5px;
   border-bottom: 2px solid rgb(53 192 208 / 13%);
  }
  .infoTable tbody{
      padding: 5px;
      display: flex;
      flex-direction: column;
  }
  .infoTable th {
    font-weight: 700;
   }
   
   .infoTable .custom-data tbody{
     padding: 5px;
      display: flex;
      flex-direction: column;
      }
   #ticketThread { 
     width: 800px;
   }
   
  .infoTable .thread-body > div {
      padding: 5px;
   }
   
   #ticketThread .thread-entry.message .header {
      background: #35c0d021;
  }
  
  #reply input[type=submit]{
    padding: 10px 25px;
    border-radius: 20px;
    width: auto;
    background-color: #00AEEF;
    color: #fff;
  }
  
  #reply input[type=reset]{
    padding: 10px 25px;
    border-radius: 20px;
    width: auto;
    background-color: #777;
    color: #fff;
  }
  #clientLogin ~ p:first-of-type {
    display: none;
}
 #container {  
  /*background: url('../images/icons/error.png');*/
  background-repeat: no-repeat;
  background-size: cover;
  background-position: center;

}
.hero-section {
  display:flex;
  align-items: center;
  flex-wrap: nowrap;
  justify-content: center;
  padding: 10px  clamp(2rem, 6vw, 6rem) 30px clamp(2rem, 6vw, 6rem);
  column-gap: 40px;
  background: #fff;
  height: calc(100vh - 200px);
  margin-top: 35px;
}
.hero-section .sidebar {
  display: flex;
  flex-direction: column;
  width: 50%;   
}
.hero-section .sidebar h1 {
  font-size: 40px;
  font-weight: 500;
  color: #081B2E;
}
.hero-section .sidebar h5{
  font-size:16px;
  font-weight:400;
  color: #081B2E;
  padding: 15px 0;
  width: 85%;
}
.hero-section .main-content {
  display: flex;
  flex-direction: column;
  width: 50%;
}
.hero-section .main-content figure {
  margin-bottom: 30px;
}
.hero-section .main-content figure img {
/* max-height: 335px; */
width: 90%;
}
.register-container {
  background: #fff;
  padding: 30px;
  border-radius: 15px;
  box-shadow: 1px 1px 10px #ccc;
  margin: 30px 0;
}
.register-container h1 {
  color: #081b2e;
  text-align: center;
  font-size: 28px;
  font-weight: 600;
}
.register-container  table tr td input {
  border-radius: 8px;
  height: 24px;
  padding: 5px 10px;
  border: 1px solid #081b2e;
}
.register-container p.register-para {
  display: none;
}
.primary-btn {
  background: #081b2e;
  color: #fff;
}
#timezone-dropdown span {
  width: 200px !important;
}
@media (max-width: 1175px) {
  .button, .button:visited {
    font-size: 16px;
  }
  .hero-section{
    padding: 50px 30px;
  }
}
@media (max-width: 1140px) {
  .hero-section {
    padding: 50px 30px;
  }
}
@media (max-width: 980px) {
  .sidebar .front-page-button .ticket {
    flex-direction: column;
  }
  .hero-section .sidebar h1 { 
  font-size: 32px;
  }
}
@media (max-width: 767px){
  #header p {
    width: auto;
    margin: 0 auto;
    font-weight: 600;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    text-align: center;
    justify-content: center;
    padding: 0px;
}
#header {
  display: flex;
  flex-direction: column-reverse;
  height: auto;
  margin-bottom: 5px;
}
.hero-section .sidebar h5{
  width:100%;
}
#logo{
  float: none !important;
  text-align: center;

}
  .hero-section {
    justify-content: flex-start;
    flex-direction: column;
    margin-top: 0px;
  }
  .hero-section .sidebar {
    display: flex;
    flex-direction: column;
    width: 100%;
    text-align: center;
}
.hero-section .sidebar {
  width: 100%;
}
.sidebar .front-page-button .ticket {
  flex-direction: row;
  justify-content: center;
}
.hero-section .main-content {
  width: 100%;
}
.hero-section .main-content {
  text-align: center;
}
.hero-section .main-content figure img {
  max-height: unset;
  max-width: 350px;
}
#nav li {
  padding: 10px 0;
}
#nav li a {
  font-size: 12px;
  padding: 0 0 0 30px;
}
#content form table{
  width: 100% !important;
}
.search.well form{
  text-align: center;
}
.search.well form .pull-right{
  float: none !important;

}
#ticketTable {
  width: 100% !important;
  }
}
@media (max-width: 500px) {
#nav {
  display: flex;
  justify-content: center;
  align-items: center;
  flex-direction: column;
  text-align: center;
  padding: 0;
  height: auto;
}
.ticket-container{
  overflow-x: scroll;
}
#clientLogin div {
  max-width: max-content;
  width: 100%;
}
.sidebar .front-page-button .ticket {
  display:block;
  }
  .sidebar .front-page-button .ticket a {
  margin:15px auto;
  display: block;
  }
  #header #logo img{
  max-height: 50px;

  }
  #logo {
    float: none;
    margin: 0 auto;
    display: block;
    text-align: center;
  }
}